SHIPPING: Thank you for considering our products! And if you have already purchased our products, thank you for your business!
We do our best to ship within 1-3 business days of receipt of orders received Monday through Friday. We ship through the US Postal Service and most of our shipments go through their priority mail service. If you require a different mail service, please Contact Us
International shipments generally take between 6-15 Business Days, HOWEVER international shipments are at the mercy of the customer’s country’s customs department. Customs can add as much as 10 weeks to a shipment time.
Over the years, we have experienced sudden increases in demand, depleting our inventory and putting our products in a backlog situation. In those cases, we always notified our customers of the delay. While our intention is to avoid this situation, should this occur, we will post a notice with projected delivery dates if available and alternate sources.
Thank you for your patronage!
RETURNS: For customers that have purchased our products and wish to return them for a refund:
- 0 to 30 Days for a 100% Refund: If returning a product within 30 days from purchased date, we require the B&T Industries receipt, product in new/unused condition and original packaging.
- 30 to 90 Days for a 50% Refund: If returning a product between 30 to 90 days from purchased date, we require the B&T Industries receipt.
- We do not offer refunds past 90 plus days. We recommend resale on a 3rd party.
- To arrange for a Return, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option.
NOTES FOR RETURN: Only product(s) purchased directly from B&T Industries are eligible for return. The B&T Industries receipt is required for the refund. Be sure to package the product(s) to protect it so it arrives securely.
If product was purchased through one of our Authorized Dealers, please contact them regarding their return policy. For defective or warranty related issues, see our Lifetime Warranty.
EXCHANGES: For customers that want to exchange their current used Accu-Shot Monopod® or Atlas Bipod® for a different model:
- We will give 50% of the original retail value of your used unit toward the purchase price of the new Monopod or Bipod.
- Domestic USA customers will be charged $10.95 for shipping and handling. International customer’s shipping charge will be determined at time of processing.
- This offer does not apply to counterfeit, copy, fake or knockoffs. See our Wright Project.
- To initiate the Exchange, merchandise must be verified authentic B&T Product(s).
- To arrange for the Exchange, complete the Contact Us form. When asked, “What is this regarding?” select the “Return and Exchange” option to upload image for verification.
NOTES FOR EXCHANGE: Be sure to package the product(s) to protect it so it arrives securely. For defective or warranty related issues, see our Lifetime Warranty.