While we strive to build the best products with durability and longevity in mind, life happens and things break. Our no-fine-print Lifetime Warranty is such that if you own an authentic B&T product and it breaks or you break it, we’ll repair or replace it. We simply want to verify it is an authentic B&T product and know how it breaks so we can improve our products.
If you or someone else disassembles, loses or breaks any parts in an attempt to disassemble/reassemble a B&T product, you are doing so at your own risk and liability, voiding the product’s Lifetime Warranty.
Due to aftermarket products that require the legs to be removed for installation, as of February 1, 2023, there will be a flat rate of $105.00 for each leg bolt repair regardless of circumstance.
To begin the process for a repair:
- Fill out our Contact Us page
- Under, “What is this regarding?” select “Repair and Warranty”
- Due to the high volume of counterfeit “atlas” bipods that break, we require a photograph of your bipod that shows the base and leg hardware for authentication OR the B&T order number reflecting purchase of the item directly from us
- Under, “Questions, Comments, Concerns, Feedback, Suggestions or Other,” describe the usage and circumstance under which the B&T product failed
Once submitted, we will respond within 1-5 business days with a solution or RMA information for repairs or adjustments needed.